Linux Dedicated Server FAQ - User ID

DOMAIN || USER ID || APACHE || NAMESERVER || SERVER
WEBMAIL || CONNECTIVITY || SSL || MISCELLANEOUS

I tried to add a userid, but am told that the userid already exists. I know that there is no such userid in the domain to which I am trying to add the userid. Why can't I create this userid?
Userids *must* be unique on any given dedicated server. The userid you selected is in use by another domain on the server and thus is not available for use by another domain at this time.

My customer must have the address jim@dogs.com, but there already is a userid Jim on my server. What can I do to help my customer?
Install PowerMail on dogs.com, if it is not already installed, and create Jim as a .redirect alias. See the Colossus Manual for PowerMail Documentation.

The password for a userid, dogs, on my server is not working. How can I fix it?
Simply telnet to your server and:

su -
passwd dogs

I created userid dogs as an ftponly userid. Now I want dogs to have telnet access. What should I do?
Use the usermod command to change userid access to your server, as follows:

su -
usermod -s /bin/bash dogs # full shell access
usermod -s /etc/ftponly dogs # ftponly userid
usermod -s /bin/emailonly dogs # emailonly userid

How do I limit disk space available to my customer?
Contact support and ask that quota support be added to your server. After support has notified you that quota support has been enabled on your server, use account to set quotas on userids. See Quota Documentation for help with quotas.

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